We are looking for a 2nd Service Manager to expand our team!

 

About Camco Technologies

Camco Technologies is an innovative player operating in a high-tech and international environment. The company is located in Heverlee and employs around 170 people and is active in container, railroad and ro-ro terminals as well as ports.

Automation projects are based on a combination of hardware and software products. These products are mainly developed, produced and installed by Camco. Among these applications you will find intelligent industrial cameras, self-service kiosks, traffic control, rails, real-time location solutions and process software, as well as in-house developed image processing software.

 

Function

• You support in the monthly service meetings with customers and you follow up the correct execution of the service contracts;
• You support your employees to grow in their role of support engineers and technicians;
• You assess the quality level of our services on a monthly basis and you monitor the KPIs on the basis of the reports and analyses;
• You are responsible for the planning of the service team: technicians and support engineers;
• You work task-oriented: making lists, executing and following them up;
• As Service Manager you assist the Service Director

Profile

• You preferably have a higher education;
• You have min. 5 years of relevant management work experience in an operational environment;
• You are interested in ICT, Technology and Engineering;
• You like to keep up and learn new technologies on a regular basis;
• You express yourself fluently in Dutch and English and are also a communicator;
• You have strong analytical skills, work in a result-oriented way and are able to coach a team;

The following terms are typical of you: involved, enterprising, independent but also a team player, autonomous, solution-oriented, result-oriented, persevering, customer-oriented, communicative

 

Offer

• You will be working in a high-tech, growing, challenging and international environment (SME mentality, 170 employees), where you will have the opportunity to further develop your competences
• An open-ended contract with a competitive salary and additional compensation for days spent abroad
• A challenging position in a company where drive and entrepreneurship are appreciated
• Our company is easily accessible via the E40 and you can easily park your car, parking provided
• Fresh soup and fruit every day
• Fun guaranteed thanks to our company events

 

Your job description

• After an internal training period, you will be part of a team responsible for the technical support of our international customers.
• You work in shifts from Monday to Friday: 06:00-14:30 and 13:30-22:00.
• You will be responsible for the accurate administrative follow-up of customer inquiries.
• On a daily basis, you will interact (via email and telephone) with terminal operators, maintenance personnel and technicians worldwide.
• You will resolve inquiries within the agreed timings and escalate further where needed.
• You are the first point of contact for customers in case of a defect, outage or problem.
• You are a good listener who is able to identify customer needs. You feel comfortable further inquiring a customer to clearly identify the issues.
• If you cannot resolve a customer inquiry yourself, you will discuss this internally, and provide customer feedback within the agreed timings. You take ownership of the customer inquiry and strive to come to result-driven solutions.
• You must obtain a professional manner at all times, remain courteous and strive to deliver excellent customer services.

Your profile

• Genuine interest in ICT/technical support.
• Excellent knowledge of German and English. Other languages are an asset.
• Excellent communicator, diplomatic, result-driven, and customer-oriented.
• Work hours from Monday to Friday in two shifts: 06:00-14:30 and 13:30-22:00.
• You know how to prioritize, are well-organized and a good planner.
• Your key skills are: customer-focused, problem-solver, result-driven, focused, communicative, eager to learn.

What we offer

• A challenging job in a high-tech and steadily growing company (130+ employees), with opportunity to further develop your skills.
• You will be part of a growing international support team (12 people). You will be located at our Leuven/Heverlee office.
• You will receive a specific training.
• Permanent contract with competitive salary package.
• Company Events

* Uitzendkantoren en selectiebureaus zonder overeenkomst met Camco Technologies: Gelieve u te weerhouden van het inzenden van kandidaturen.

Your job description

• After an internal training period, you will be part of a team responsible for the technical support of our international customers.
• You work in shifts from Monday to Friday: 06:00-14:30 and 13:30-22:00.
• You will be responsible for the accurate administrative follow-up of customer inquiries.
• On a daily basis, you will interact (via email and telephone) with terminal operators, maintenance personnel and technicians worldwide.
• You will resolve inquiries within the agreed timings and escalate further where needed.
• You are the first point of contact for customers in case of a defect, outage or problem.
• You are a good listener who is able to identify customer needs. You feel comfortable further inquiring a customer to clearly identify the issues.
• If you cannot resolve a customer inquiry yourself, you will discuss this internally, and provide customer feedback within the agreed timings. You take ownership of the customer inquiry and strive to come to result-driven solutions.
• You must obtain a professional manner at all times, remain courteous and strive to deliver excellent customer services.

Your profile

• Genuine interest in ICT/technical support.
• Excellent knowledge of Spanish and English. Other languages are an asset.
• Excellent communicator, diplomatic, result-driven, and customer-oriented.
• Work hours from Monday to Friday in two shifts: 06:00-14:30 and 13:30-22:00.
• You know how to prioritize, are well-organized and a good planner.
• Your key skills are: customer-focused, problem-solver, result-driven, focused, communicative, eager to learn.

What we offer

• A challenging job in a high-tech and steadily growing company (130+ employees), with opportunity to further develop your skills.
• You will be part of a growing international support team (12 people). You will be located at our Leuven/Heverlee office.
• You will receive a specific training.
• Permanent contract with competitive salary package.
• Company Events

* Uitzendkantoren en selectiebureaus zonder overeenkomst met Camco Technologies: Gelieve u te weerhouden van het inzenden van kandidaturen.

• You develop software for automation projects within an industrial context, in popular languages such as C# and TypeScript (Angular).
• You build full-stack applications covering back-end automation and visualization of data/images to the end-user.
• You translate the customer’s wishes into powerful customized applications.
• You travel to our customers worldwide for integration testing and go-live. Camco is active worldwide in locations ranging from Rotterdam to Sydney.

Your profile

• You hold a degree in ICT or Computer Science.
• You have a basic understanding of C# or a similar OO language.
• You are familiar with TypeScript and at least one front-end TS/JS based framework (Angular, AngularJS, React, Vue, …).
• Proficient understanding of web markup languages, including HTML5, CSS3.
• You are flexible with respect to programming languages.
• You love complex challenges and strive for user-friendly solutions.
• You speak Dutch and English. Knowledge of French, German, Mandarin or Spanish are a plus.
• You are eager to learn and follow the latest evolutions in software technology.
• You work in a result-oriented environment.
• You love working in team and on projects.
• Abstract and analytical mind, committed, focused, problem-solver, eager to learn, open minded, punctual.

What we offer

• A challenging job in a high-tech company with opportunity to further develop your skills.
• You will be part of a team of 30+ passionate and experienced software developers, who advocate open communication and participation.
• An internal position at our office in Heverlee.
• Permanent contract with competitive salary, flexible hours, company car according to car policy, group insurance and per diem allowance for travel days.
• A company that encourages initiative and entrepreneurship.

Camco Technologies, gevestigd in Heverlee, is een innovatieve speler actief in een hoogtechnologische en internationale omgeving.

Camco is actief op container-, spoorweg- en roro-terminals, alsook havens. We automatiseren in omgevingen waar goederen vervoerd worden door vrachtwagens, treinen of schepen.

De automatiseringsprojecten zijn gebaseerd op een combinatie van hard- en softwareproducten. Deze producten worden hoofdzakelijk ontwikkeld, geproduceerd en geïnstalleerd door Camco. Onder deze toepassingen vind je intelligente industriële camera’s, selfservice kiosken, traffic control, rails, real-time locatieoplossingen en processoftware, alsook eigen ontwikkelde software voor beeldverwerking.

Wij zijn op zoek naar een CSS ontwikkelaar om het software product team verder uit te breiden.

 

Wat is je profiel?

• Je bent in het bezit van een IT diploma (master of bachelor).
• Je hebt ervaring met CSS, SCSS, SASS en HTML5.
• Je hebt ervaring met browser compatibiliteit van CSS en HTML elementen.
• Je hebt ervaring met front end ts/js frameworks (Angular, React, Vue…)
• Je hebt ervaring met Typescript / Javascript.
• Je hebt ervaring met UI design en design tools (Figma…)
• Je hebt noties van ASP.net en SignalR.
• Je kan zelfstandig werken en durft verantwoordelijkheid te nemen.
• Je hebt zin om in problemen te duiken en oplossingen te bieden.
• Je bent communicatief.
• Je hebt een goede kennis van het Nederlands en Engels.

 

Takenpakket:

• Je verzorgt de CCS styling van bestaande en nieuwe front end componenten en paginas.
• Je ontwikkelt mee aan front end componenten in Angular/Typescript.
• Je biedt UI ondersteuning aan de ontwikkelaars.

Wat wordt je aangeboden?

• Je komt terecht in een hoogtechnologische, groeiende en uitdagende onderneming die wereldwijd actief is
• Een contract van onbepaalde duur met een competitief loonpakket
• Open en informele bedrijfscultuur.

* Uitzendkantoren en selectiebureaus zonder overeenkomst met Camco Technologies: Gelieve u te weerhouden van het inzenden van kandidaturen.

our job description

• You develop software for complex technical solutions within an industrial context.
• You build applications for visualizing and integrating data/images from industrial processes.
• You translate the customer’s requirements into powerful customized applications.
• You program mainly in Typescript and C# but are flexible with respect to programming languages.
• You are familiar with developing applications using a project approach. You make sure that the work you deliver is conform to the highest quality standards.

Your profile

Minimal requirements

• Professional experience with typescript and at least one front-end ts/js based framework (Angular, AngularJS, React, Vue, …).
• Good understanding of Angular (7+) framework.
• Proficient understanding of web markup, including HTML5, CSS3.
• Proficient understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• You are not afraid to take on complex challenges and strive to deliver excellent and user-friendly solutions.
• Excellent knowledge of Dutch and good knowledge of English.
• You work in a result-oriented environment, where you always try to look for improvements.
• You know how to prioritize, are good at planning your work, and like to accomplish milestones.
• You love working in team and working on projects.
• Your key skills are: abstract and analytical mind, result-driven, open minded, persevering, committed, customer-focused, problem-solver, eager to learn, punctual.

Considered a plus

• Experience with Frontend testing frameworks (Protractor, Jasmine, Postman, …)
• Experience with ASP.NET Core / C# and SignalR
• Experience with NativeScript development
• Experience with UI libraries such as Materialize css, bootstrap, d3.js, …

What we offer

• A challenging job in a high-tech (100+ employees), with opportunity to further develop your skills.
• An internal position at our office in Leuven/Heverlee.
• You will be part of a team of 25 passionate and experienced software developers, who advocate open communication and participation.
• Permanent contract with competitive salary package and flexible hours.
• Challenging position in a company that encourages initiative and entrepreneurship.

* Uitzendkantoren en selectiebureaus zonder overeenkomst met Camco Technologies: Gelieve u te weerhouden van het inzenden van kandidaturen.