On site service is not an afterthought at Camco — it is defined upfront, in collaboration with your operations staff. The goal: clear expectations, predictable support and long-term continuity. We offer three structured service levels, each tailored to different operational realities.
Corrective support with standard spare part availability and incident-based intervention.
Essential support + preventive maintenance + scheduled technician visits to ensure long-term system health.
Guaranteed response times, 24/7 coverage, SLA commitments, regular strategic reviews and priority access to experts.
Reliability grows from shared ownership.
Together we define what your operation needs — and we deliver accordingly.
By defining service levels together with the operational team, we start with clear expectations — and we deliver accordingly.
— Nadine Paredis, Service Director
Interested in the right service structure for your terminal?
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