In ports or cities with multiple Camco customers, we typically establish our own service teams: technicians on the Camco payroll, trained at our headquarters and supported daily by our helpdesk organisation. This ensures continuity, knowledge retention and predictable response times.
In regions where full-time staffing is not practical, we collaborate with trusted local service partners. These technicians are trained during installation and commissioning, ensuring they understand the site configuration and can intervene effectively.
How it works
- Engineers arrive with the correct spare parts and full context
- Service teams are Camco-certified and know your terminal’s configuration
- System components are modular and plug-and-play to reduce repair time
- Fixed on-site spare part kits minimise downtime during failures
- A dedicated team maintains long-term familiarity with your workflow
This reduces downtime — but just as importantly, it reduces recurring issues.
Why it works
Reliability comes from preparation, knowledge and continuity.
Your system is not just installed — it is understood and maintained.
